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The Access to Services in Your Language Complaint Form (Form PA-7) allows individuals to provide feedback or report instances where the New York State Department of Motor Vehicles failed to provide adequate interpretation services or translated documents. This initiative supports the state’s language access policy, which mandates that executive agencies provide services in a requester's preferred language and translate vital documents into the top 12 most commonly spoken non-English languages in New York.
The form collects the complainant's contact information and specific details regarding the service failure to help the state improve its language access services. All personal information provided in the complaint is kept confidential, and the DMV uses the provided contact details to inform the individual of the actions taken in response to their feedback. The form is available in multiple languages, including Arabic, Bengali, Chinese, French, Haitian-Creole, Italian, Korean, Polish, Russian, Spanish, Urdu, and Yiddish.
⚠️ Disclaimer
The form summaries, instructions, and "Pro Tips" provided on this website are for informational purposes only. While we strive to keep this information accurate, up-to-date, and easy to understand, official motor vehicle policies, form requirements, and state regulations change frequently. This content does not constitute formal legal or regulatory advice. For absolute accuracy, official guidelines, or further clarification regarding any New York State form or requirement, please consult the official New York State Department of Motor Vehicles (NYS DMV) directly.
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